Frequently asked questions
Practical information before booking your consultation.
How do I book an appointment?
Use the appointment page or contact the clinic by WhatsApp or phone. Appointment is confirmed after clinic communication.
How long is the first consultation?
A detailed first consultation may take longer than a routine follow-up because medical history, symptoms and context are reviewed.
Can I consult online?
Yes. Online consultation is available, subject to suitability and applicable local requirements.
Can I stop my current medicines?
Do not stop prescribed medicines without speaking to the prescribing doctor. Bring your current medicine list to the consultation.
Is this website for emergencies?
No. For urgent or severe symptoms, contact emergency services or the nearest hospital.
How should I send reports?
You may upload small files with the appointment form or send reports by WhatsApp after sharing your name and purpose.